Customer Benefits and Services
Automatic Delivery With a sophisticated monitoring system, we can track your fuel usage and predict your need based on weather patterns. Utilizing this system we are able to automatically deliver your fuel when you need it. Worry free, we will keep you supplied with home heating fuel!	“Smart Pay” Budget Plan Fuel prices may go up or down. Winter temperatures can set records. And there’s really no way to predict what weather each year may bring. That’s why we’ve developed a plan that will make things easier for you. A plan that lets you spread your heating cost in smaller predictable payments. We offer an 11 month budget plan which may include your service plan if desired.
Senior Discounts We care about our Senior Citizens and want them to stay warm without worry. Broedel Energy will give them a discount of 2 cents per gallon during the heating season to help ease the cost of heating fuel.
Heating System Tune-Up
Elite Oil Service Plan
Standard Oil Service Plan
10% Discount on all parts and labor
Priority Service Daytime Emergency no heat coverage at no charge (8am - 4pm). Nightime Emergency coverage will be charged at Daytime rates.
Included with Elite Oil Service Plan and Heating System Tune-Up
General Conditions and Exclusions
This Service Plan is available to customers who purchase their fuel oil and all heating systems services from us during the term of the Plan and whose payments are in accordance with our payment and credit terms. The Service Plan becomes effective after our inspection and approval of your heating system and tank.
1.The term of the Plan is for a one (1) year period and will re-new automatically every year unless terminated by either the customer or Company. The Plan automatically terminates if the customer no longer purchases all of its heating oil from the Company. No credit will be issued if the Plan is cancelled before the expiration date. 2. Repairs or services not covered by the Plan will be performed and charged to the customer at prevailing rates. 3. In addition, the Service Plan may include the TankSure? Program which provides a corrosion protection agent to prevent corrosion in your tank, tank testing service and the TankSure? Program Limited Warranty. An ultrasonic tank test will be performed by our technician before your tank can be accepted for enrollment in the TankSure? Program. While we cannot guarantee the prevention of a leak or other failure of your tank, we are providing these new services with the hope that by testing and monitoring, we are o ering a long-term proactive tank replacement program for our customers. We recommend that an annual test of your fuel tank be performed. If a tank leak occurs due to corrosion once you are on the program, or a tank leak occurs due to a manufacturer’s defect or a non-leaking tank is identi ed for proactive replacement by the TankSure? Tank Analysis Software the Company will cover the replacement of your tank in accordance with the terms of the TankSure? Program Limited Warranty. A Warranty Certi cate will be provided to you. 4. The Service Plan does not cover labor or materials to repair damage to the heating system or residence caused by the customer’s neglect such as failure to have su cient fuel oil in the tank (unless oil is being delivered under our automatic delivery program), insuffcient water for boiler, blown fuses or other failure of electrical system, improper thermostat settings or faulty thermostat, having heating system switches in the “OFF” position, debris build up in the air or venting systems and other causes related to operation or maintenance of the heating system by the customer. Damage, repairs or replacement of parts or components caused by Acts of God,  fire,flood, freezing, storm or weather conditions, power loss or surges, water damage, and fuel flow problems due to outside fuel storage are not covered by the Plan.	5. Company will provide service as soon as practical, during regular business hours under normal conditions or on an emergency basis if necessary. Company will not be liable for any delay or failure to provide service due to conditions beyond its control such as Acts of God, labor disturbances or strikes, unavailability of mechanics or parts, failure or interruption of customer’s electricity, inaccessibility of the heating system, storms,  oods or other severe weather conditions, or government laws or regulations. 6. The Service Plan only covers heating system parts and components speci ed in the Plan. Examples of components not covered by the Plan include boiler and furnace and related piping, underground oil storage tanks, above ground storage tanks (unless enrolled in TankSure? Program), tanks with preexisting leaks, patches or unstable conditions, air conditioning systems, humidi ers, heat pumps, heat exchangers, domestic hot water heating systems and air and venting systems. The Plan does not cover environmental clean up, property damage, waste disposal services or other damages or losses caused by a tank leak or system failure even if the tank has been tested ultrasonically and is enrolled in the TankSure? Program. 7. Customer agrees to release and hold Company harmless from all claims related to losses, costs, or damage to personal or real property caused by  re, explosion,  ood, freezing, power loss or surges, oil leakage, and premises left unattended. Customer agrees that Company shall not be liable for any incidental, special or consequential damages incurred by customer or by third parties. 8. In the event that the residence is sold, the Service Plan may remain in e ect provided that the new owner continues to purchase fuel oil and heating system service from the Company.